Privacy policy

Privacy Policy
At Sereine (a part of the Ghalia Group), we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from sereine.in.
1. What Information Do We Collect?
When you visit our store, we collect certain information to make your shopping experience better:
* Order Details: When you buy something, we ask for your name, billing address, shipping address, payment information (processed securely), email address, and phone number.
* Device Information: We automatically collect some info about the device you use to browse our site, like your IP address and web browser, to help our website work correctly.
2. How Do We Use Your Information?
We use the information we collect to:
* Process and ship your orders.
* Communicate with you (sending order updates or answering your questions).
* Screen our orders for potential risk or fraud.
* With your permission, send you emails or texts about our new jewelry collections or special offers.
3. Sharing Your Information
We only share your information with trusted partners who help us run our business:
* Shopify: We use Shopify to power our online store.
* Shipping Partners: We share your address and phone number with our delivery partners so they can bring your package to your doorstep.
* Payment Gateways: Your payment info is processed through secure, encrypted systems to keep your money safe.
* Legal: We will only share info if required by law or to protect our rights.
4. Keeping Your Data Safe
Your security is our priority. As a part of the Ghalia Group, we use high-standard security measures to make sure your personal details are protected from unauthorized access.
5. Your Rights
You have the right to ask us what information we have about you. If you would like to update your details or ask us to delete your information from our records, please contact us.
6. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons.
7. Contact Us
If you have any questions about your privacy or our practices, please reach out to us:
* Phone: +91 8089223212
* Email: sereinebyghalia@gmail.com
* Office: