Shipping policy
Shipping & Delivery Policy
Order Processing & Dispatch
• All orders are processed and dispatched within 48 hours of order confirmation.
• Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
Shipping & Delivery Time
• Delivery timelines vary depending on the destination, courier availability, and local logistics conditions.
• Most orders are typically delivered within 3–10 business days after dispatch.
Possible Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
• Adverse weather conditions
• Natural disasters or environmental disruptions
• Public holidays and festive seasons
• High order volumes during sales and promotions
• Transportation or courier service disruptions
• Customs clearance procedures (where applicable)
• Government regulations or restrictions
• Geopolitical events, strikes, or regional disturbances
• Unforeseen logistical challenges
Delivery Updates
• Customers will receive shipping and tracking details once the order has been dispatched.
• In the event of a significant delay, our team will make every effort to keep customers informed.
Important Note
Delivery timelines provided are estimates and should not be considered guaranteed delivery dates. We appreciate your patience and understanding in the event of unforeseen delays.